Return portal

📦 Return request - Please read carefully before completing the form

You have received your order and would like to return one or more items?

Please fill in the form below:

⚠️ Important note:

- Returns are accepted only if the request is made within 14 days of receipt of the parcel and subject to the return conditions detailed in the refund and return policy.

- ⛔️ All late returns will be refusedwithout refund. No commercial gesture will be granted.

- The items are neither returned nor refunded.

- Items must be returned in their original conditionunworn, unused and in their original packaging.

- The return costs are at the customer's expenseexcept in the event of an error on our part (e.g. non-conforming or defective item).

- Once you have completed the form, you will receive a summary email to print out and include in your return package..

- After receipt and verification of the package, a refund will be made.

👉 No exchange is possible.

🕒 Please check the date of receipt of your order before proceeding. If these conditions are not respected the return will not be accepted.

Secure payments

Secure transactions for absolute peace of mind.

Free delivery

Free delivery on orders over €150.

Our store

22 bis, av. des Martyrs de Châteaubriant, 94310 Orly.