Return portal
📦 Return request - Please read carefully before completing the form
You have received your order and would like to return one or more items?
Please fill in the form below:
⚠️ Important note:
- Returns are accepted only if the request is made within 14 days of receipt of the parcel and subject to the return conditions detailed in the refund and return policy.
- ⛔️ All late returns will be refusedwithout refund. No commercial gesture will be granted.
- The items are neither returned nor refunded.
- Items must be returned in their original conditionunworn, unused and in their original packaging.
- The return costs are at the customer's expenseexcept in the event of an error on our part (e.g. non-conforming or defective item).
- Once you have completed the form, you will receive a summary email to print out and include in your return package..
- After receipt and verification of the package, a refund will be made.
👉 No exchange is possible.
🕒 Please check the date of receipt of your order before proceeding. If these conditions are not respected the return will not be accepted.